Cheeeeese
I have discovered that I need to get some business cards and was exploring some online options, one being these guys.
I couldn’t see on their website if they post to Australia, so I thought I’d call. The conversation went like this:
Dan: ‘Hi my name is Dan. What is your first and last name?’
Hamo: Odd way to begin but anyway… ‘Andrew Hamilton’
Dan: ‘How can I provide you with excellent service today?’ (What the?!)
Hamo: ‘Mate, I was just wondering if you post to Australia?’
Dan: ‘Yes we do – anywhere that UPS posts, we go’
Hamo: ‘Cool – that’s all – thanks mate’
Dan: ‘Can I help you with anything else?’ (I thought I just answered that)
Hamo: ‘Nope – all good.’
Dan: ‘Have I provided you with excellent service today?’
What?…
How do you measure the quality of service that requires a ‘yes’ or ‘no’ answer?!!
Hamo: ‘Sensational mate!’
I think Dan might have realised I was taking the piss but it wouldn’t be ‘excellent service’ to say so…
Thats fine if you want to send your money overseas, but of course, if you want to invest in our local WA economy, there is only one printer to goto: http://www.rooprint.com.au :-p
Comment by roo — August 23, 2007 @ 11:40 am