Cheeeeese
23 08 2007I have discovered that I need to get some business cards and was exploring some online options, one being these guys.
I couldn’t see on their website if they post to Australia, so I thought I’d call. The conversation went like this:
Dan: ‘Hi my name is Dan. What is your first and last name?’
Hamo: Odd way to begin but anyway… ‘Andrew Hamilton’
Dan: ‘How can I provide you with excellent service today?’ (What the?!)
Hamo: ‘Mate, I was just wondering if you post to Australia?’
Dan: ‘Yes we do – anywhere that UPS posts, we go’
Hamo: ‘Cool – that’s all – thanks mate’
Dan: ‘Can I help you with anything else?’ (I thought I just answered that)
Hamo: ‘Nope – all good.’
Dan: ‘Have I provided you with excellent service today?’
What?…
How do you measure the quality of service that requires a ‘yes’ or ‘no’ answer?!!
Hamo: ‘Sensational mate!’
I think Dan might have realised I was taking the piss but it wouldn’t be ‘excellent service’ to say so…
Thats fine if you want to send your money overseas, but of course, if you want to invest in our local WA economy, there is only one printer to goto: http://www.rooprint.com.au :-p
Seth Godin has some good things to say on business cards
http://sethgodin.typepad.com/seths_blog/2007/08/business-card-m.html
and how quick was Roo to get that plug in??
Can Rooprint get me 3 lots of 100 cards at $9.95 a set (ForgeWA, Forge Oz, upstream)????
I haven’t forgotten you mate!
Just didn’t figure this would be in your ballpark
Also need cards!
nah your right hamo, but hey, couldn’t miss an opportunity to get a plug in. Of course if you want quality cards in quantities of 500 and up, then you know I am the man to see… :p
I’ve always wanted a job that came with a business card. And now i have them! I was embarrassingly happy the day my cards arrived.
You should learn from this fine gentleman and close every Forge get-together like this. “Have I provided you with excellent service today?”
Check out http://www.moo.com really unique idea and uses your photo library…apparently they provide excellent service